Refund Policy

Refund Policy for VrikaStore.com

At VrikaStore.com, we are committed to providing our customers with the best shopping experience possible. We understand that sometimes, despite our best efforts, a refund may be necessary. This Refund Policy outlines the conditions and processes for requesting a refund on products purchased from our website.

1. Eligibility for a Refund:

– You may request a refund under the following circumstances:
a. The product is damaged or defective.
b. You received the wrong item.
c. The product does not meet the description as advertised on our website.

– Refund requests must be made within [Insert Number] days from the date of delivery.

2. Refund Process:

To initiate a refund request, please follow these steps:

a. Contact our Customer Support Team at [Insert Customer Support Email] with your order number, a description of the issue, and any supporting evidence such as photos.

b. Our team will review your request and may ask for additional information if needed.

c. Once your refund request is approved, you will be provided with return instructions, including the return address.

3. Return of Products:

– You are responsible for returning the product in its original condition, including all packaging and accessories.

– Shipping costs for returning the product will be your responsibility, unless the return is due to an error on our part (e.g., you received the wrong item or a defective product).

4. Refund Methods:

– Refunds will be processed using the same payment method you used for your initial purchase.

– Depending on your payment provider, it may take [Insert Number] business days for the refund to be reflected in your account.

5. Non-Refundable Items:

– Some products may not be eligible for a refund, such as downloadable software or gift cards. We will clearly indicate if a product is non-refundable at the time of purchase.

6. Cancellation of Orders:

– If you wish to cancel your order before it has shipped, please contact our Customer Support Team as soon as possible. If the order has already been shipped, you may follow the return process outlined in this policy.

7. Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at [Insert Customer Support Email] or by phone at [Insert Customer Support Phone Number].

This Refund Policy is subject to change without prior notice, and any updates will be posted on our website. Please review this policy periodically for any changes.

Thank you for shopping with VrikaStore.com. Your satisfaction is important to us, and we will do our best to ensure a smooth refund process when necessary.